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Privacy Policy

Last Updated: September 15th, 2021


This Privacy Policy describes the policies and procedures of IQWallet (“we,” “our,” or “us”) pertaining to the collection, use, and disclosure of your information on https://iqwallet.io and related mobile applications and products we offer (the “Services” or “IQWallet”). The application is distributed and maintained by XTM Capital LTD.


OVERVIEW

We follow a few fundamental principles: We don’t ask you for personally identifiable information (defined below). That being said, your contact information, such as your phone number, social media handle, or email address (depending on how you contact us), may be collected when you communicate with us or if you report a bug or other error related to IQWallet. We don’t share your information with third parties except to deliver you our Services and products, comply with the law, make IQWallet better, protect our rights, or effectuate a business transfer.


WHAT PERSONAL INFORMATION DO WE COLLECT FROM OUR USERS?

The information we collect from you falls into two categories:

(i) personally identifiable information (i.e., data that could potentially identify you as an individual) (“Personal Information”),

(ii) non-personally identifiable information (i.e., information that cannot be used to identify who you are) (“Non-Personal Information”).

This Privacy Policy covers both categories and will tell you how we might collect and use each type. We do our best not to collect any Personal Information from IQWallet users. That being said, when using our Services, we do collect PUBlIC wallet addresses that you generate through IQWallet. Further, we may collect some Personal Information from you when you communicate with us, including your contact information, such as your phone number, social media handle, or email address (depending on how you reach out). Like other online services, we also collect a variety of Non-Personal Information, including: Information you create through the IQWallet’s website or mobile applications, including public wallet addresses. Various analytics data, such as:

(i) the IP address of the computer you use to access IQWallet;

(ii) the type of browser software you are using;

(iii) the operating system you are using;

(iv) the date and time you access or use IQWallet;

(v) the website address, if any, that linked you to IQWallet;

(vi) the website address, if any, you leave our website and travel to;

(vii) other non-personally identifiable traffic data.


HOW WE COLLECT INFORMATION

When You Contact Us. We may collect certain information if you choose to contact us, if you use our Services or if you report a bug or other error with IQWallet. This may include contact information such as your name, email address, phone number, and public wallet address. We, or companies that provide services on our behalf, may also collect certain Non-Personal Information from you, such as your locally hosted public wallet (a “Wallet”) addresses.


INFORMATION WE AUTOMATICALLY COLLECT

Users who visit our website or use our application may have their devices’ IP address logged for the purpose of generating anonymous statistics or troubleshooting the performance of our web servers. Your IP address will not be used to track or identify you, but may be used to determine your geographic location in order to determine which of our services you are presented with. Users of our website or mobile applications will receive an anonymous unique device id (“UDID”) for the purpose of identifying the device to IQWallet servers. This UDID will not be tied to users’ identities, but will be used for debugging purposes and to differentiate devices when users access our Services using multiple devices.


THIRD PARTY SERVICES

Certain features on IQWallet rely on various third-party products and services (collectively “Third Party Services”), such as the Bitcoin, Ethereum and others blockchain networks, Google Analytics, Apple’s application platform and so on. These services may collect certain Personal Information, such as your public Wallet addresses. IQWallet uses Google Analytics, a web analytics service provided by Google, Inc. You may choose to accept the cookies by selecting the appropriate settings on your browser if you do this you may not be able to use the full functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please note that your use of these Third Party Services is governed by their respective Terms of Service and Privacy Policies. We use and disclose any collected information in accordance with our own Privacy Policy.


HOW WE USE THE INFORMATION WE GATHER

We primarily use the limited information we collect to enhance IQWallet. Except if we sell all or a portion of our business, or as otherwise described below, we do not rent, trade, or sell your Personal Information. Some ways we may use your Personal Information to Provide IQWallet to You are to:

Aggregated Personal Data and Non-Personal Information.

We may share or disclose aggregated Personal Data or Non-Personal Information with service providers or with other persons we conduct business with, including but not limited to potential third-parties for the purpose of showcasing the performance of the company. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons, and cookies with similar data we collect from other visitors to help us improve our Services. When doing so, we do our best to ensure that any aggregated information cannot be linked back to you.


AGENTS OR THIRD PARTY PARTNERS

We may provide your Personal Information to our employees, contractors, agents, service providers, and designees (“Agents”) to enable them to perform certain services for us exclusively, including: Improvement of website-related services and features; and Perform maintenance services. Business Transfers We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Information could be one of the assets transferred to or acquired by a third party. By accepting this Privacy Policy, as outlined above, you consent to any such transfer.


PROTECTION OF US AND OTHERS

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to: comply with the law or a court order; cooperate with law enforcement; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of IQWallet, our employees, our users, or others.


DATA RETENTION

If you delete your Wallet or addresses from the IQWallet mobile application, uninstall IQWallet mobile applications from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain IQWallet or to comply with relevant laws.


DATA SECURITY

We are committed to making sure your information is protected and have selected third-party vendors help to keep your Personal Information safe. Unfortunately, we do not control these third parties and therefore cannot guarantee complete security. We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords, two factor verification and authentication on passwords where possible, and securing all connections with industry standard transport layer security. Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use. Any information that you provide to us is done so entirely at your own risk.


CHANGES AND UPDATES TO PRIVACY POLICY

We reserve the right to update and revise this privacy policy at any time. We occasionally review this Privacy Policy to make sure it complies with applicable laws and conforms to changes in our business. We may need to update this Privacy Policy, and we reserve the right to do so at any time. If we do revise this Privacy Policy, we will update the “Effective Date” at the bottom of this page so that you can tell if it has changed since your last visit and will do our best to notify you. Please review this Privacy Policy regularly to ensure that you are aware of its terms. Any use of IQWallet after an amendment to our Privacy Policy constitutes your acceptance to the revised or amended agreement.

The only support channel for IQ Wallet is support@iqwallet.io
Attention! Our support never, under any circumstances, asks for PASSPHRASE (SID-phrase), Private keys, PIN-code, or any other personal information.